Privacy Policy

Last Updated: February 19, 2026

1. Introduction

Florida CAM Study ("we," "our," or "us") operates the CAM License Study Program, an SMS-based educational service for Community Association Manager license exam preparation. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

We collect the following information:

• Phone Number: Required to send SMS messages and identify your account
• SMS Responses: Your answers to study questions for tracking progress
• Subscription Status: Whether you are opted in, opted out, or pending confirmation
• Timestamps: When messages were sent and received

3. How We Use Your Information

We use your information to:

• Send CAM license exam practice questions via SMS
• Provide feedback on your answers
• Track your study progress
• Process opt-in and opt-out requests
• Respond to HELP inquiries
• Comply with legal requirements

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:

• SMS Service Providers: Bird.com (MessageBird) to deliver SMS messages
• Legal Authorities: When required by law or to protect our rights

5. SMS-Specific Disclosures

5.1 Opt-In Methods

You can opt in to receive SMS messages by:

• Visiting cam.web-gne.com/sms-opt-in and providing your phone number with consent
• Sending START to our SMS number from your phone

5.2 Opt-Out Methods

You can opt out at any time by:

• Replying STOP to any SMS message
• Visiting cam.web-gne.com/unsubscribe
• Contacting us at [email protected]

5.3 Message Frequency

Subscribers receive up to 3 SMS messages per day for 30 days (approximately 90 total messages). Each message includes a practice question. Additional messages may be sent for:

• Answer confirmations
• Subscription confirmations
• Opt-out confirmations
• HELP responses

5.4 Potential Fees

Standard message and data rates may apply based on your mobile carrier and plan. We do not charge any fees for the service itself.

6. Data Retention

We retain your phone number and message history for the duration of your subscription plus 30 days after opt-out. After this period, your data is deleted from our active systems.

7. Data Security

We implement reasonable security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure API connections with our SMS provider
• Limited access to personal data

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-Out: Unsubscribe from SMS messages at any time

To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via SMS or email. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

• Email: [email protected]